Update 5 BETA - now available

We are closing this forum. The support is still available.

In recent years, a large and active community has emerged on our Discord server. Many members are therefore no longer active in this forum and contributions from new users were not answered or only answered late. We are therefore closing this forum with immediate effect. Old posts will still be visible, but it will no longer be possible to write new posts. You can find our discord server here: https://discord.com/servers/tml-studios-224563159631921152

  • Martin 40 Bus I wrote a ticket about 14 hours ago and no one replied.

    We all have to wait, these errors are reported by many people in steam and here juls2008 Cygnific mifosek Martin 40 Bus and others.

    We have to wait until Monday because the company is working from Monday to Friday , I hope that on Monday they will take care of this as a priority because we can't play. this also applies to Fernbus coach simulator.

  • Hi mifosek ,


    Many players have these mistakes in Tourist bus simulator and Fernbus coach simulator ,report them here just like me and others maybe TML STUDIOS will finally fix it.


    https://www.tml-studios.de/forum/support/ - new ticket.

    Can you explain me why one needs to report them again when the UE CrashReporter already has a Report -button ? It specifically asks you to explain what you were doing when the crash happens and sends the report, to UE or TML, don't know who gets the report. By reporting them also to TML's support you acttually create double work which is unneccessary.

  • You are wrong at all, those applications are not included in the TML STUDIOS at all, applications should be made here to support only. Because they repair the game not the engine manufacturer, ask TML STUDIOS and you will learn what I wrote to you here. You should report this problem and others only here when creating a new ticket . https://www.tml-studios.de/forum/support/ Finnvig

  • I'm sorry Martin, but clearly it is you who do not understand how the support process works (or should be working). Maybe it's better to wait for Monday so TML could give better instructions if those UE crash reports really need to re-report to TML's own support system or not. As a fromer IT Technical Support I find it very strange it such a "dobule-work" is needed but let TML clasify this first.



  • The game does not run after the update.


    Captura.PNG

    Please submit your application and provide an photo https://www.tml-studios.de/forum/support/ new ticket.



    Finnvig why are you talking and you are wrong what, I know perfectly well what the case is proof that I am right, applications should be made only in support, do not mislead the community.


    look - https://steamcommunity.com/app…ns/0/1609400247635726234/

  • Finnvig by sending the UE crash report, it is sent to Epic Games. But this is not that useful for TML since TML is the developer who has to fix that issue. That's the background why it is important for TML to obtain crash reports by players; Epic cannot fix any bugs in foreign games. They only try to give support because it is their game engine.

  • Don_Castor : So you imply that Epic Games and TML do not discuss about those reports ? Yea, that might be the case. Even more so I would like to know first TML's opinion how to deal with those crashreports, to report them only via the too to Epic Games or also to TML's own support. Luckily I have experienced only a handful of those and so far I have only used the crash report tool, not raising separate tickets to TML. But i'm sure we will get some clarification here next week.


    Martin 40 Bus : I find the way you write to me quite disrespectful. Obviously you are not very good with English, so please take some time and learn how to write more respectful to other people. I'm not looking for any fight here so peace out man.

  • Don_Castor : So you imply that Epic Games and TML do not discuss about those reports ? Yea, that might be the case. Even more so I would like to know first TML's opinion how to deal with those crashreports, to report them only via the too to Epic Games or also to TML's own support. Luckily I have experienced only a handful of those and so far I have only used the crash report tool, not raising separate tickets to TML. But i'm sure we will get some clarification here next week.


    Martin 40 Bus : I find the way you write to me quite disrespectful. Obviously you are not very good with English, so please take some time and learn how to write more respectful to other people. I'm not looking for any fight here so peace out man.

    And if we focus on the subject? the beta 5?
    The "moderator" side of Martin 40 bus is already known. Whether by the translator or not, he has already been penalized in the forum and I don't think he wants to act the same way again. let's be patient If you disagree you can always report.

  • wingo44 :thumbup:thank you for supporting me is exactly as you wrote about me .

    Finnvig I am writing to you friendly, you have a pretension for me from the beginning Everyone has already told you where to report, you still do not understand this. Please finish the topic about me, the topic is BETA 1.5 Tourist bus simulator errors , let's keep a nice atmosphere on the forum, buddy.

    When it comes to English or German, many people use translators and errors may occur, it's not as easy as you think. I might as well tell you write in Polish and you will not do it properly, respect everyone from all over the world.

  • Hi!


    Let's focus on the topic again, shall we?


    It is actually very helpful, if you send you crash dump files and your reports to our support, this is the way we will handle it.


    And sorry for those crashes, we know it really sucks, we are giving our best to solve this not so easy to solve riddle :)