Update 27 BETA - Now Available

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    ho aperto un ticket nella serata ... ho problemi con il monitor triplo a 2560x1440 ho seguito la guida, ma non sono un tecnico informatico, quindi non sono riuscito a risolvere; impossibile usare il triplo monitor; consiglio vivamente di sostituire alla guida scritta un video facile da seguire, detto ciò ho già cancellato il simulatore dal pc, con rammarico non posso più chiedere il rimborso ho oltre 20 ore di gioco, ma questo mi basta per tenermi alla larga in futuro da ogni vostro altro "prodotto". . . imparate da KUNOS SIMULAZIONI! CORDIALI SALUTI!

    Quote from Stefano Andreozzi

    ho aperto un ticket nella serata ... ho problemi con il monitor triplo a 2560x1440 ho seguito la guida, ma non sono un tecnico informatico, quindi non sono riuscito a risolvere; impossibile usare il triplo monitor; consiglio vivamente di sostituire alla guida scritta un video facile da seguire, detto ciò ho già cancellato il simulatore dal pc, con rammarico non posso più chiedere il rimborso ho oltre 20 ore di gioco, ma questo mi basta per tenermi alla larga in futuro da ogni vostro altro "prodotto". . . imparate da KUNOS SIMULAZIONI! CORDIALI SALUTI!

    can you please translate to English?

    Code
    I opened a ticket in the evening ... I have problems with the triple monitor at 2560x1440 I followed the guide, but I am not a computer technician, so I was unable to solve; impossible to use the triple monitor; I highly recommend replacing the written guide with an easy-to-follow video, having said that I have already deleted the simulator from the pc, with mending I can no longer ask for a refund I have over 20 hours of play, but this is enough for me to keep out of my way in the future your other "product". . . learn from KUNOS SIMULATIONS! SINCERELY!

    Hi Stefano Andreozzi,


    thanks for your message! We do not provide 24h support because we are a small team, so please be a little patient with our in-house support.

    The multi-display feature is still in an experimental phase so we never guaranteed anything, it always depends highly on your setup etc., the requirements are listed in the guide. A written guide is also a bit easier to follow than a video because you can always go back to a certain point easily.

    Sorry to hear you had such a bad experience, but maybe our support might help. It seems like, with 20h playtime, it wasn't all that bad :)

    Regards

    Another BETA has just been released. The performance has been further optimized and various minor problems have been fixed. You can see the complete changelog in the main article!

  • Quarney

    Closed the thread.